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5.0SERVICE
4.0Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
739 ratings and 323 comments received in the last 90 days.
14 October 2024
All Good
13 October 2024
Every thing I want to know was answered perfectly with out me asking questions again
09 October 2024
The whole experience is so easy and the staff are always willing to answer any of your questions no matter how silly they may be! .
07 October 2024
There was a small scratch on the car on collection but that was sorted out there and then. Nothing was too much for these guys!
06 October 2024
The whole experience was very professional
06 October 2024
Thomas is amazing! Very helpful. And a smooth process.
03 October 2024
Brilliant service and communication
03 October 2024
Tom was extremely helpful and knowledgeable
02 October 2024
Great handover. Answered all questions. Quick and efficient.
01 October 2024
Great attitude of salesman
25 September 2024
It must be admitted the purchase process hit major snags. These were not the dealer sales-team's fault. But yet, the dealer team made significant efforts to retrieve a difficult situation and prevent it from becoming a catastrophic experience.
25 September 2024
Procedure was explained clearly and concisely and all queries were dealt with effectively.
21 September 2024
Friendly helpful staff, very professional and gave me all the information I needed.
19 September 2024
Very pleased
18 September 2024
This is the third motor vehicle I have purchased from BMW Wolverhampton and the service received each time has been excellent.
18 September 2024
Christian was extremely thorough and helpful
17 September 2024
Tom Hawthorne is the best sales exec I have ever dealt with
16 September 2024
Easy to work with, listened well, worked to resolve any issues that occurred did not feel pressured
15 September 2024
Has a slight scratch on the new vehicle and Sam took complete responsibility to ensure this was rectified.
13 September 2024
Professionalism, courtesy, integrity a perfect service
11 September 2024
Always keeping me informed and up to date
10 September 2024
Staff made us feel looked after and made sure any questions we had were answered.
10 September 2024
Very satisfied as the car was as per I expected and the handover was perfect. All flaws are currently being sorted and we are happy
05 September 2024
Very happy with the experience
05 September 2024
I was kept updated at all times of the progress of my vehicle and when it was due to arrive. It went as smoothly as did my previous time.
04 September 2024
As above
04 September 2024
I felt very well informed, it was a very smooth, knowledgable experience
30 August 2024
Vicky, Matt and Laura were amazing to deal with
25 August 2024
Supportive. Quick. Efficient. Helpful
25 August 2024
Everything went smoothly and in good time
21 August 2024
5 Star More than expected
20 August 2024
The whole experience was seamless. Laura Evans was excellent.
13 August 2024
Christian was very helpful
11 August 2024
Helped me choose the right car for me and my family, they kept in contact throughout the order process and the handover was faultless.
09 August 2024
10 Amazing salesman Sam Hole - he ensured the whole process went smoothly, kept me updated
08 August 2024
Tom kept me updated with everything I'm very pleased
06 August 2024
Excellent and faultless process
06 August 2024
Laura it was amazing, she was (is) so helpful always smiling and shared good vibration, also Jake has been so politely and explain everything about finance. Both of them did good job :)
06 August 2024
Christian helped guide through the purchase process with skill and knowledge and found the right product to meet my needs. The handover was exactly as I had imagined it would be and everything was explained.
06 August 2024
Great customer service from Sam Hole.
03 August 2024
Sam is a star
03 August 2024
The team were great
02 August 2024
During the whole process of purchasing my new car I was kept informed on a regular basis regarding the progress of manufacture and delivery date for my new car.
30 July 2024
Excellent customer care
30 July 2024
Sam explained everything and made the process very easy.
25 July 2024
Sam Hole is a credit to your business, not only did he secure and deliver the perfect car for my families needs in under 2 weeks, he went over and above to keep me updated every step of the way. Sam Hole for employee of the year.
25 July 2024
Christian was great at keeping me updated and helpful during set up of the car when collecting
24 July 2024
All information given , first class.
24 July 2024
good well knowledgeable staff kept up to date from start to end process
24 July 2024
Verry good
16 October 2024
Outstanding service with update of progress of car.
16 October 2024
Was kept informed from start to finish as what the service included and costs involved
16 October 2024
Staff were very friendly and professional.
16 October 2024
Top class service.
15 October 2024
Staff were excellent
15 October 2024
Car was retained overnight.. Loan car arranged when requested.
14 October 2024
Remarkable the gentleman Mr Will Parsons was just outstanding a natural flair of excellence. I was truly not expecting such an above and beyond customer service so I am grateful that I did. My experience overall was outstanding thanks to Mr Will.
14 October 2024
The service was done quickly, and Leah was brilliant at explaining everything. The short video was helpful and reassuring.
14 October 2024
Was similar to other premium dealerships nothing more
14 October 2024
Excellent communication
14 October 2024
Rosie was exceptional
14 October 2024
Good service
14 October 2024
Will was brilliant.
13 October 2024
Sam wasa pleasure to deal with
13 October 2024
Rosie kept me updated about every step of my repair.
13 October 2024
First response says it all
12 October 2024
As above
12 October 2024
dirty car
12 October 2024
I was satisfied with the work done, but the cost for changing the break fluid was too high.
11 October 2024
Always satisfy with my service at B.M.W stuff always greet you by your name and deal with you in a professional way as swiftly as possible keep you there the minimum time they need to deal with your problem
10 October 2024
my car has been here several times on recalls and each time it took all day to complete and I was never offered a courtesy car and also had to take time out of work for this and I live 8-10 miles from the service center . but the staff were great
10 October 2024
No good customer service
09 October 2024
All good
09 October 2024
As above perfect !!
09 October 2024
Great experience, welcoming, accommodating
09 October 2024
No issues Job completed on time to good standard
09 October 2024
Perfect service and friendly
09 October 2024
Goidservice
08 October 2024
Great service, everything was done in a timely manner
08 October 2024
All round a good service.
08 October 2024
Very helpful and friendly. Also very efficient
08 October 2024
Customer service was excellent.
08 October 2024
Good explanation of the service and any issues, fantastic BMW colleague at point of handing the vehicle back.
07 October 2024
Work was completed on time. The loan car provided was an extra bonus. My vehicle came back nice and shiny, shout out to Marsh, top bloke!
07 October 2024
Great staff
06 October 2024
Full walk round vehicle video was sent to me so I know I wasn't being advised on non existing problems. Guy taking the video was very knowledgeable and straight talking.
06 October 2024
No problems
06 October 2024
Brilliant customer care
06 October 2024
Because the service team have done everything they can to solve the issue with the vehicle.
06 October 2024
Great customer service, fully understood my concerns and investigated the issue to find the fix.
05 October 2024
Job on my car done well. But I didn't have a loaned car for the day. Hopefully I will get one next time.
05 October 2024
Very good service from staff members
05 October 2024
Job on car was all done and car cleaned
05 October 2024
Came in for a recall and ended up coming out with an air lock in the system rendering the car to be recovered and left without a car for a weekend. No apologies and no ownership by the dealer.
05 October 2024
Rosie went above and beyond. Helped sort out the MOT on the day and managed to get everything in order
05 October 2024
Done fast, nothing to complain about.
04 October 2024
There were no issues
04 October 2024
Only slight annoyance was the fact that we had 3 alloy wheels booked in to be refurnished under our Gard X warranty and it was all agreed that BMW would pay them directly but it ended up we had to pay Sytner and then claim the money back from Gard X
04 October 2024
Did what i asked and had the car back on time nice and clean
03 October 2024
Great facilities and attentive staff.
02 October 2024
MOT completed and car collected on time with no issues
02 October 2024
Rose and team kept us up to date kind friendly and efficient
02 October 2024
Jay was really helpful in changing my dates and sending me reminders and call
02 October 2024
Same as above
02 October 2024
Warm and welcoming experience especially from Rosie.
01 October 2024
Can improve on waiting time I had offered car wash I was kept waiting and said to me it will be 5 mins then wait was 29 mins my car will be around that's all I was said. Thanks
01 October 2024
The Service I got from your garage was amazing from dealing with my initial enquiry to sorting out all the necessary work, kept me in touch throughout the whole process.
01 October 2024
Excellent customer received from Alicia- friendly and very efficient.
01 October 2024
World class service from Alicia
30 September 2024
Speedy service
30 September 2024
Did what they said they would
30 September 2024
Kept in touch, flexible times, easy to use, short wait times, knowledgeable service assistant in Alicia
30 September 2024
very pleasant staff and easy check in but quite a long wait for collection
29 September 2024
I was disappointed to find that after paying for my brake service my car had not been washed as advised. Even worse when I got home I found my locking wheel bolt missing with items strewn across my boot - the bolt was still with the mechanics!!
29 September 2024
good
29 September 2024
I received a phone call in the afternoon to say my car was ready for collection. On arrival I waited 30 mins Alesha advised me they were trying to locate my car. Finally getting to my car i was disappointed it had not been cleaned.
29 September 2024
I was provided with a car (and a good one) when the servicing was delayed. The value (cost) was far more reasonable then I thought, and that cappuccino!
28 September 2024
Easy to book in and regular updates.
27 September 2024
Polite and prompt service.
26 September 2024
Efficient and easy to deal with
26 September 2024
Really helpful and customer focussed.
25 September 2024
I have no complaints about the standard of service but the recent recall I've had could have been handle more smoothly. Having said this BMW themselves are partly to blame.l/
24 September 2024
brilliant service
23 September 2024
I am injured and walking with a cane. you were patient and sympathetic and friendly. just what I needed, thank you
23 September 2024
Customer service was great as usual, very friendly, quick and helpful. As previously mentioned, I'm always updated and kept in the loop at all times - and this time was no different, so I'm very happy with the service
23 September 2024
Service dept 10/10 the lady that dealt with me was so nice and helpful and the service manager was also amazing pleasure to deal with even sorted a recall highly recommended
23 September 2024
the members of staff
23 September 2024
The service I received, was efficient, and professional, with any queries or issues dealt with promptly.
23 September 2024
I was kept updated pre and post appointment
22 September 2024
Completely! Even had my car brought to the door as I had my baby with me, this was just first class service!
21 September 2024
Service was complete in good time
21 September 2024
Service is excellent, consistent & friendly
21 September 2024
Booked in for a break fluid change and MOT. Told me that there was a recall on vehicle I didnt know about. I gave clear instructions times I needed to collect at 3 to do school run. Arrived at 230. Not ready. Doing paperwork ( continued below)
21 September 2024
The reception staff were inviting and pleasant, the member of staff who finalised the procedure, Rosie, was very professional, friendly and helpful.
20 September 2024
The staff on this occasion Leah who I dealt with was fantastic and thoroughly helpful. I had raised an issue with regards to a matter with my car which was not too much trouble at all and was resolved. She also kept me updated accordingly.
19 September 2024
Excellent service
19 September 2024
As I've said above ! No cleaning No cash Payments Wrong information given
19 September 2024
told me my car was an all day job and couldnt collect until 4 that day. then recieved the video of my car being checked at 1030 in morning. so had to chase you up to collect was ready at 130.
19 September 2024
Was very satisfied with the level of service I always receive at sytner wolverhampton, I had a low oil issue with my car and telephoned in Alicia had got me booked in on the sameday and all issues with car resolved excellent service thankyou
18 September 2024
As previous answer
17 September 2024
Handled my safety recall and tyre puncture very efficiently
16 September 2024
As outlined above the car I received was not a like for like to my car which went in for recall. However, Alicia was great in terms of communication etc but my disappointment is due to the car I received.
16 September 2024
See above
16 September 2024
Waste of time place
16 September 2024
Very satisfied with overall service from start to finish
15 September 2024
Everything was handled very efficiently and quickly
15 September 2024
Kept me updated with progress
14 September 2024
Very knowledgeable
14 September 2024
Very friendly staff.
14 September 2024
Everything was very easy from the moment I walked in. All the information and options available were all explained in detail. My sales representative Tom was excellent, always kept me up to date. I asked alot of questions and was well informed.
14 September 2024
As mentioned above, I can't fault the customer service given however the issue around my car still hasn't been resolved so I would like to discuss this further if possible as already spent over £500 and still problem persists.
14 September 2024
They said they couldn't see anything wrong but an engine oil shortage is a very serious problem for me as I do not expect a car I bought less than 12 months ago to be requiring engine oil top up.
14 September 2024
I came into the site a week before to book the service. eMac service plan was I place which I inform the lady. She confirmed that I would not need to pay anything. So I booked in the service. But I had to pay an extra £122, especially in this climate
12 September 2024
Price as quoted and an exceptional job
12 September 2024
Nice service without trying to push bullshit.
12 September 2024
No problems at all and kept informed every step of the way
10 September 2024
Did what you said you were going to do .
09 September 2024
Very good staff who seem to enjoy their work. A customer orientated approach.
09 September 2024
I was very satisfied with how the service went. The warm welcoming, the speedy process and customer service was good. And i very much enjoy the experience. However after the recall repair was done i noticed my car is now vibrating during braking?
09 September 2024
Because they left service lights on and when I phone Bmw spoke manager wasn't very helpful I know it was Friday 6 pm worker wanted to finish work this only first time happened so I thought I should let you know
09 September 2024
Everyone is very nice and helpful. Always have a great experience whether it's service or sales.
08 September 2024
Price to high
08 September 2024
Informed all the way through the service and it felt quite personal
08 September 2024
Are young lady looked after me from start to finish she was very polite and very nice to talk to and answered all the questions I asked very polite and professional
08 September 2024
Again no issues to sort and dealt with in a timely manner
07 September 2024
The service I've received from Will Parson's has been excellent. He keeps me informed on progress and has made sure I happy with the level of service.
07 September 2024
Everything done to high standards
07 September 2024
Clear communication, kind approach.
06 September 2024
William was great and very helpful
06 September 2024
I was fully satisfied with the level of service provided by Kelly Fletcher and Jay Chand on 19th August
06 September 2024
Kept informed at all times about what was happening with the car
05 September 2024
Rosie saved the day after the experience with the central booking system
05 September 2024
Everyone is welcoming
05 September 2024
My car was nearly ready Friday 23rd, the app shows it sat unworked on for 10 days, then was completed within a few hours on Monday 2nd. If staff take annual leave their workload should be reallocated. 10 days of no work is poor service.
04 September 2024
Thorough and quick, everything was settled on time
04 September 2024
No problem with service received
04 September 2024
Car was sorted quickly with no problems at all
04 September 2024
Excellent service
04 September 2024
Good comms from Jay who looked after me and the car on this occasion. I wasn't kept hanging around when I arrived and nor was I when I returned to collect my car either.
03 September 2024
I was helped to set up bmwapp connect to car by gentleman in morning. Leah kept in touch and updated me on progress.
03 September 2024
As above
03 September 2024
Very good
02 September 2024
Because they have done good job
02 September 2024
Very clear and transparent service. Any inconvenience to myself by the service change was dealt with professionally and accordingly. Customer Liaison Leigh I believe, was very polite and accommodating
02 September 2024
Jay and Will from service were really great ????
01 September 2024
Very happy with the service
31 August 2024
All good
31 August 2024
Completely satisfied
30 August 2024
Car fixed as well as the recall
30 August 2024
Excellent services
30 August 2024
The young lad was great, looked after me from the time I dropped off car till when I picked it up.
30 August 2024
Excellent service
29 August 2024
Several conversations had to be repeated because staff members had not read the notes on the file correctly. In addition, when asking for BMW upgrades to be fitted to the car, knowledge gaps were clearly evident resulting in multiple calls
29 August 2024
You did exactly what you called the in for
28 August 2024
Courtesy would be ideal
28 August 2024
Very satisfied - Verity was excellent throughout the whole process.
28 August 2024
Fast drop off for key's
28 August 2024
Got a good service
27 August 2024
Kept informed and ready on time
27 August 2024
i could not fault it at all
27 August 2024
Excellent service from booking to collection.
27 August 2024
Work was carried out speedily and efficiently
27 August 2024
Leah made the experience easy was very professional
27 August 2024
Leah was superb I had an issue and she did her best to resolve it as quickly as possible
27 August 2024
Staff were friendly and helpful, especially Rosie.
27 August 2024
Everything completed satisfactorily in a timely manner
26 August 2024
Again, great customer care. Friendly and polite staff, and also given refreshments while waiting.
26 August 2024
Kept up to date with work and timings
26 August 2024
We have been using the parts department for over 25 years and who ever I deal with in any department there always helpful.
25 August 2024
I requested for some urgent investigation + potential fix, as I got stranded due to a breakdown during a travel from another city 300 miles away. The team was very responsive to my situation and supported the recovery so sensibly.
25 August 2024
Works took longer than anticipated.
25 August 2024
Good
24 August 2024
Kept up with all parts of anything else that needs sorting
24 August 2024
Service itself was as expected. The complimentary cleaning of the vehicle wasn't great - there was large patches of dirt left all over the car which had been blatantly missed. It was so poor I had to re-do myself when home.
24 August 2024
10/10
24 August 2024
Very professional the whole BMW team
23 August 2024
Just a bit of constructive feedback. My car has a windscreen replaced, when I collected it the glue from the tape was still on the screen and roof. A quick valet would have have been good just to remove this. Other than that, the service was great
21 August 2024
Superb service from the team at wolverhampton
21 August 2024
all was done that was required even if it seemed a little expensive for what seems a simple check
21 August 2024
Got booked in quicker than expected and kept up to date throughout
21 August 2024
Leias customer service was exceptional. After i told her my experience with oldbury she made sure i was looked after and kept informed every step of the way. She is an absolute credit to the branch.
21 August 2024
Sam service manger was great 10/10
21 August 2024
Amazing service, all questions answered with confidence. All my needs were catered for and I felt really welcome by all the staff.
21 August 2024
Was kept in touch at all times and got a free voucher for something I could choose to use it on
20 August 2024
Got my name wrong. Still have my name wrong on the system. My last name is ANSARI, not what you have on your system. Thanks
20 August 2024
Wolverhampton Sytner BMW service department did a well done job on my car I am satisfied
20 August 2024
Very efficient
20 August 2024
Service was carried out on day of booking and in a timely manor. Car was also cleaned - Very pleased with this service
20 August 2024
As above
19 August 2024
Again, Rosie was very informative, professional and answered all my questions
19 August 2024
Sorted the issue out quickly. Friendly staff
18 August 2024
Again the staff are so lovely to deal with
17 August 2024
Everything was perfect.
17 August 2024
My first time at the Wolverhampton branch. Very impressed with the way the staff handled the situation really great teamwork ??
17 August 2024
I brought the car in with a brake problem which the car still has. BMW also tried to over charge me for a wheel nut, however the overcharge was refunded following my complaint.
17 August 2024
Brilliant communication from staff from my arrival till I departed
16 August 2024
As above
16 August 2024
Excellent service from start to finish.
16 August 2024
All went fine and everyone was explained with detail about the condition of my car
16 August 2024
That's what I would expect from BMW
16 August 2024
Rosie was very helpful
16 August 2024
I am satisfied with the service
15 August 2024
Excellent customer service from Alicia and diligent work from Ed. Good communication throughout.
15 August 2024
Pleasant and helpful service advisor, very knowledgeable about servicing and schedule for my car.
15 August 2024
Excellent service, very efficient & quick.
14 August 2024
Car usually has a basic valet but was not to its usually quality wash
14 August 2024
As above, Rosie is polite, professional and makes sure things go a smoothly as possible and communicates throughout.
14 August 2024
All the work that was needed was carried out to a high standard.
13 August 2024
good costumers service
13 August 2024
Everything was completed efficiently
13 August 2024
Excellent service provided by all the team especially Rosie who kept me updated to what was happening from the start of my problem untill my car was repaired.Big thank you to you Rosie.
13 August 2024
Well informed by phone and kept me updated
12 August 2024
Check in was simple, good feedback and within the time I needed it completed by.
12 August 2024
I found the video sent from the technician particularly helpful
12 August 2024
Efficient and Professional
12 August 2024
Good experience
11 August 2024
I was made to feel so welcome with the care and dedication to helping me with my services
11 August 2024
Efficient and good communication
10 August 2024
Friendly but professional staff who made sure my needs were met.
10 August 2024
Rosie made me feel welcomed. She was friendly I was well informed of my choices. When I was sat in the waiting area she offered me a lovely hot chocolate.
10 August 2024
Excellent customer service. Alicia and Sureena have gone above and beyond with giving me peace of mind with my car. I fell she's in safe hands. Alicia even said that she would give the car a free valet, which worked out well but with a slight hickup
10 August 2024
Excellent service and communication from a great team
09 August 2024
The service was excellent right from the first phone call right through to collecting the vehicle, I was very impressed with the complimentary inspection and the follow up video
09 August 2024
The staff are customer focused
09 August 2024
William Walked me through step by step regarding the work that was due to be carried out
09 August 2024
Jay was very helpful and fixed my Bluetooth issue
08 August 2024
Quick easy simple Jay made the process so easy. no issues sorted everything out for me
07 August 2024
Alisha was great
07 August 2024
I would have gave this 5 stars if I didn't have to wait 15-20 mins in the waiting area as the person was on the phone who had the keys.
07 August 2024
Kept well informed at all times
06 August 2024
Rosie, the service advisor I dealt with was excellent.
06 August 2024
No issues, great service.
06 August 2024
Staff where very friendly Car was given a health check and a video of the check was sent to me.
05 August 2024
Rosie was very friendly, and helpful
04 August 2024
Always a nice experience
04 August 2024
Very quick service
04 August 2024
Sorted everything out perfectly for me. Rose
04 August 2024
Easy to deal with and kept me informed
04 August 2024
I was kept informed about what was happening to my car
03 August 2024
Rosie was excellent and sorted out a query I had and also kept me informed of how long etc. the works were going to take - pleasure dealing with her
03 August 2024
Customer care and service was top notch! Very helpful, polite and professional, was very impressed with the aftercare too once I'd collected the car just to make sure I was happy with everything.
03 August 2024
Kept informed throughout
02 August 2024
Nice and quick
02 August 2024
Customer service was A1
02 August 2024
Once again, nice and friendly staff,was kept informed about progress of repairing of my car.
01 August 2024
Good communication and service catered to my requirements
01 August 2024
Everything taken care of
31 July 2024
The brake service took a bit longer than expected - however the customer service during the wait was very good. Rosie kept me informed of progress throughout and made the experience enjoyable. Many thanks to her for that.
30 July 2024
I didn't receive the video of the inspection so had to trust what was being said & hoped I wasn't being taken for a ride. Overall service & attention was superb
30 July 2024
Easy process great staff
30 July 2024
Would have appreciated a courtesy car , plus seen the replaced parts that were changed thus 4 star The customer service agent at the dealership was very helpful
30 July 2024
Simple easy transaction, courtesy car supplied, no hassle, friendly staff (Jay and Christian, excellent)
30 July 2024
You know my trip to dealers had big potential to go so wrong. I must give credit to your advisor "Leah" (Wolverhampton BMW), I feel without her understanding & swift action(s), things would be so negative for me. THANK YOU SO MUCH LEAH!!
30 July 2024
Good service, decent courtesy car.
29 July 2024
Very organised and customer friendly.
29 July 2024
Couldn't fault the service provided
29 July 2024
Excellent throughout !!!
29 July 2024
A very helpful manager Sam Keeling listened, avoided giving me the bullshit I had previously received and helped me to some extent with my problem
29 July 2024
Went beyond my expectation
29 July 2024
Good friendly service
29 July 2024
Great service
29 July 2024
Service from Jay was good.
29 July 2024
Good communication skills kept you updated on the vehicle and finished job when said it would be
29 July 2024
It was a new but easy process.
28 July 2024
After the bad experience previously I found the staff helpful and friendly and my car was sorted.
28 July 2024
Excellent customer service, clean showroom and good variety of drinks available
28 July 2024
Staff attentive and go the extra mile
27 July 2024
Everything was spot on
27 July 2024
Appeared to take a disproportionate amount of time to undertake works. Car was sat outside (twice) having had the works done. Waited for a while but had to chase the paperwork, payment and keys. Appears to be a lot of staff just wondering around??
26 July 2024
Good communication
26 July 2024
Very good service
26 July 2024
My vehicle was done on time and very satisfactory
25 July 2024
Service was completed in the time frame and and the installation of the dash cam was excellent
25 July 2024
kept updated throughout the service process and was ready for collection sooner than adviced.
24 July 2024
Jay was very helpful , confirming in detail the invoice and work completed , perfect customer care.
24 July 2024
they carried eye to a high standard and explained in detail of exactly what has been done and how
24 July 2024
No concerns
24 July 2024
Not sure if related but the timing on my charging settings was off after the service which meant car didn't fully charge the next day and I had a long journey to complete.
24 July 2024
Customer service at Wolverhampton has always been great however my car wasn't washed and vacuumed as requested and the walk round video was a little patronising. The technician also failed to pick up on worn rear discs.
24 July 2024
Ease of communication. Service level from Alicia Rattu. Expertise from mechanic Ed
23 July 2024
Excellent work and updates from Leah
22 July 2024
Very happy - Mohammed rang to keep me updated with progress.
14 October 2024
Tom explained every detail of the car to us and was very good at communicating with my mother whose first language is not English. He was able to show her how to operate all the different controls in the car.