SALES

5.0

SERVICE

4.0

696 ratings and 303 comments received in the last 90 days.

25 September 2024

It must be admitted the purchase process hit major snags. These were not the dealer sales-team's fault. But yet, the dealer team made significant efforts to retrieve a difficult situation and prevent it from becoming a catastrophic experience.

25 September 2024

Procedure was explained clearly and concisely and all queries were dealt with effectively.

21 September 2024

Friendly helpful staff, very professional and gave me all the information I needed.

19 September 2024

Very pleased

18 September 2024

This is the third motor vehicle I have purchased from BMW Wolverhampton and the service received each time has been excellent.

18 September 2024

Christian was extremely thorough and helpful

17 September 2024

Tom Hawthorne is the best sales exec I have ever dealt with

16 September 2024

Easy to work with, listened well, worked to resolve any issues that occurred did not feel pressured

15 September 2024

Has a slight scratch on the new vehicle and Sam took complete responsibility to ensure this was rectified.

13 September 2024

Professionalism, courtesy, integrity a perfect service

29 September 2024

good

29 September 2024

I received a phone call in the afternoon to say my car was ready for collection. On arrival I waited 30 mins Alesha advised me they were trying to locate my car. Finally getting to my car i was disappointed it had not been cleaned.

29 September 2024

I was disappointed to find that after paying for my brake service my car had not been washed as advised. Even worse when I got home I found my locking wheel bolt missing with items strewn across my boot - the bolt was still with the mechanics!!

29 September 2024

I was provided with a car (and a good one) when the servicing was delayed. The value (cost) was far more reasonable then I thought, and that cappuccino!

28 September 2024

Easy to book in and regular updates.

27 September 2024

Polite and prompt service.

26 September 2024

Efficient and easy to deal with

26 September 2024

Really helpful and customer focussed.

25 September 2024

I have no complaints about the standard of service but the recent recall I've had could have been handle more smoothly. Having said this BMW themselves are partly to blame.l/

24 September 2024

brilliant service

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